COMPLIANCE 2018

The Ministry of Children and Community Social Services (MCCSS) Compliance Audit took place October 1-11, 2018. Three members from the MCCSS Developmental Services Compliance Team spent nine days visiting 24 residential sites in the Central, East and Toronto regions. Our practices, policies and procedures were reviewed against 259 indicators.

The compliance team reviewed 93 individuals’ behavioural support plans, documentation of individuals’ goals, safety and fire plans, water temperature procedural checks, and many other compliance requirements. The number of individuals’ plans reviewed is close to 40% of the total number of people we support in our residences.  In addition they reviewed 53 personnel files for orientation checks, education and training, and performance appraisals.

OUR OVERALL COMPLIANCE SCORE IS 97.7%!!!